Select the chatbot. Go to Settings. Open Behaviour. Here, you will find the option to open the widget when user has scrolled the page up to a certain point.
How it Works
The chatbot monitors how much a user has scrolled down a page. If it matches the setting provided, the chatbot widget will open.
If the user closes the chatbot widget by pressing the 'X' button, we set a cookie to prevent it from opening for the same person. In other words, the auto-open settings will work only for the first time for a new user. It doesn't work the second time. This is to make the chatbot widget less intrusive.
If you are testing to see if the chatbot widget opens after x seconds, then we recommend you to test it in the incognito mode of your browser or a different browser from your current one.
Tip
Don't forget to publish your changes before testing.
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