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Frequent Questions

All your questions about our chatbot builder, settings and implementation answered.
  • Why do I see symbols in my exported CSV?
  • How to get the IP address of a form user
  • How to accept only business emails?
  • How to accept payment via the chatbot?
  • What does your Unlimited Plan offer?
  • How to enable developer options when the form type is Embed?
  • Do you have support for RTL languages?
  • How to trigger a form from a WordPress Menu?
  • Can I export my data?
  • In WordPress, how can I embed a form inside a page or a post?
  • In WordPress, how can I control the behaviour of the form?
  • In WordPress, how can I add a different form for a different page?
  • How to change my email address?
  • Can I use multiple forms on my websites?
  • How to edit my personal information?
  • Can I use Collect.chat on messaging platforms?
  • How can I analyze my data?
  • Are you GDPR compliant?
  • How to be an affiliate?
  • How to change my password?
  • Where can I see my Form ID?
  • What is a response?
  • Widget vs Link vs Embed — Form Types explained

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