Collectchat supports multiple languages. You can start building a chatbot in French/German/Spanish/any other language in a matter of minutes. Let's see how it is done.
Add the Text in Your Language
Click on New Bot and then go to the Questions section. Start adding messages and questions. Here, you can type in your language directly. In the screenshot below, you can see that the French language has been used for the conversation.
Additional Changes
There are some additional elements of the chatbot that still need translation. You can see the elements in the following picture as indicated here.
Translation Settings
These elements can be translated by going to Settings. Click on Translations.
You can translate the text on many of the other elements here. This includes the text shown on buttons, date picker and the type prompt.
Here, we have translated the text to French.
Preview the Chatbot
Preview the chatbot once more to confirm that the changes have been made.
Note
One chatbot will be available in one language. When you want to offer the same chatbot in another language, you will have to make a copy, translate the conversation as instructed above and make sure that the snippet code of the translated chatbot is added to your website appropriately.
Still need help?
Contact us