# Are you GDPR compliant?

Collectchat is a data collection tool and we have designed our platform with
privacy at it's heart. With the arrival of GDPR [http://gdpr-info.eu/] in the
EU, we have some new regulations on how we should handle your data. There are
over 99 articles in the regulation that requires us to to tell you how exactly
we handle your Personal information. This includes any identifiable information
such as name, address, email address etc.


SO WHAT HAS CHANGED?

 1. We have updated our Privacy Policy [http://collect.chat/privacy] and Terms
    of Use [http://collect.chat/terms]. It is more transparent and reflects our
    commitment to comply with the new European data protection regulation and
    allow you to be compliant as well.

 2. You can delete your account at any time you please. Visit the account page
    [https://dashboard.collect.chat/account] and you will see the option to
    delete your account.


HOW TO MAKE YOUR FORM GDPR COMPLIANT?

It's pretty simple.

 1. Documented a consent: Just add a Yes/No question to your current form, using
    Multi Choice Type [/article/1029-multi-choice-type], asking them if they
    would be happy to receive email updates. For example: "Shall we send you
    latest updates?" or "To serve you better, we will save the data you input to
    us. Are you ok with this?".

 2. Giving your user the data: If your user requests you to share the data that
    you collected from them, you can share the email notification that you
    received from us. It contains everything we have collected about that
    particular user. Or you can go to the Responses  section and find this
    record, select it (tick in the first column) and export
    [https://collectchat.help.center/article/1136-can-i-export-my-data] it.

 3. Deleting the data of your user: If your user asks you to delete their data,
    then you can go to the Responses section, find this record, select it (tick
    in the first column) and press the Delete button. This is permanent and that
    data cannot be retrieved.



Note



In short words - Your data is your data. Our product enforces privacy by design
and we do not sell your data to make any monetary gains.  We only provide a tool
for you to collect data. 



Tip



We also have the option to stop saving the data on our servers. See the
steps here
[https://collectchat.help.center/article/1058-stop-saving-data-on-collect-chats-server].