# Open your chat widget as the user scrolls down

Select the form. Go to Settings. Open Behaviour. Here, you will find the option
to open the widget when user has scrolled the page up to a certain point.






HOW IT WORKS

The form monitors how much a user has scrolled down a page. If it matches the
setting provided, the chat widget will open.



If the user closes the chat widget by pressing the 'X' button, we set a cookie
to prevent it from opening for the same person. In other words, the auto-open
settings will work only for the first time for a new user. It doesn't work the
second time. This is to make the chat widget less intrusive.



If you are testing to see if the chat widget opens after x seconds, then we
recommend you to test it in the incognito mode of your browser or a different
browser from your current one.



Tip



Don't forget to publish your changes
[https://collect.chat/help/article/1065-publish-the-chatbot] before testing.