# What is a Question Type?

Question Types are the building blocks of your conversation. They can be seen in
the dashboard under the Questions tab.



Here is a brief overview of basic and advanced questions types.


BASIC QUESTION TYPES

 * Message Type: This is a non-interactive question type. It is useful when you
   want to pass on a message to the user without expecting any input. Learn more
   [https://collect.chat/help/article/1028-message-type].
   
   

 * Text Question Type: This is an interactive question type. It is useful to ask
   plain simple questions. Learn more
   [https://collect.chat/help/article/1030-text-question-type].
   
   

 * Multi Choice Type: This is an interactive question type. It is useful when
   you want to provide a set of options for the user to choose from. Learn more
   [https://collect.chat/help/article/1029-multi-choice-type].
   
   

 * Multi Select Type: This is an interactive question type. When the user has to
   choose more than one option, this is the message type to be added. Learn more
   [https://collect.chat/help/article/1032-multi-select-type].
   
   

 * Yes/No Type: This is a copy of the multi choice type. It is useful when you
   want the user to choose a Yes or No answer. Learn more
   [https://collect.chat/help/article/1029-multi-choice-type].
   
   

 * List Type: This is an interactive question type. You can list answers to the
   user as and when they are typing. Learn more
   [https://collect.chat/help/article/1033-list-type].
   
   

 * Email Type: This is an interactive question type. With inbuilt email
   validation, this is the perfect question for asking email addresses. Learn
   more [https://collect.chat/help/article/1031-email-type].
   
   

 * Phone Number Type: This is an interactive question type that allows users to
   type in their phone numbers. Learn more
   [https://collect.chat/help/article/1042-phone-number-type].
   
   

 * Number Type: This is an interactive question type. To get any sort of number
   input from the user including phone numbers, use this message type. Learn
   more [https://collect.chat/help/article/1034-number-type].
   
   

 * Range Type: This is an interactive question type. To accept a number between
   a range, you can use this message type. Learn more
   [https://collect.chat/help/article/1036-range-type].
   
   

 * Rating Type: This is an interactive question type. It is useful to understand
   user feedback. Learn more
   [https://collect.chat/help/article/1035-rating-type].
   
   

 * Opinion Scale Type: This is an interactive question type. It is useful to
   find customer opinion about your product or service. Learn more
   [https://collect.chat/help/article/1041-opinion-scale-type].
   
   

 * Date Type: This is an interactive question type. It is useful to accept a
   calendar date from the user. Learn more
   [https://collect.chat/help/article/1037-date-type].
   
   

 * Links Type: This is an non-interactive question type. If you want to leave
   the links to your social media channels, or insert URLs inside the form, then
   this message type comes handy. Learn more
   [https://collect.chat/help/article/1038-links-type].
   
   

 * Thank You Type: This marks the end of a conversation and also give you a CTA
   button. Learn more [https://collect.chat/help/article/1043-thank-you-type].
   
   

 * WhatsApp Type: This also marks the end of the conversation and helps you to
   redirect users to WhatsApp from the form. Learn more
   [https://collect.chat/help/article/1044-whatsapp-type].


ADVANCED QUESTION TYPES

 * File Upload Type: This is an interactive question type that allows users to
   upload files during a conversation. Learn more
   [https://collect.chat/help/article/1040-file-upload-type].
   
   

 * Appointment Type: This is an interactive question type. It is useful to
   schedule appointments and meetings with your customers. Learn more
   [https://collect.chat/help/article/1039-appointment-type].