# How Forms work inside a Website

Once you set up the form on the website, you can load your website to see how it
appears. Every visitor on your website will see the chat widget. You can
configure it to open automatically.



The chat widget is compatible with all web devices, whether it be mobile or
laptop. It will start the conversation with the visitor and collect the data.
Once the conversation is over, it will send the data over to you.



You can see all the collected data in this email notification. It will be
available in Collect.chat's dashboard and also you can use Zapier
[/article/1068-zapier] /Hidden Fields to route the data to the tool of your
choice. Now you can learn and understand your customers better by studying this
data.